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Support and privacy: [email protected]
1. The experience
StrideUp v2 is designed around friend step PK, general movement motivation and cosmetic sneaker progress. It does not provide medical diagnosis or treatment. Choose activity appropriate to your circumstances.
2. Username and password accounts
Create a real account with a username and password; no anonymous guest mode is offered. Keep your password and recovery code safe. The friend code is for sharing, not for account recovery. Account eligibility and applicable regional requirements will be disclosed before launch.
3. Seven-day friend PK
Confirmed friends may invite each other to a free one-on-one duel. Invitations expire after 48 hours and each player may have at most three open duels. Accepted matches start at the next UTC midnight and last seven complete UTC days.
Only accepted iPhone step totals uploaded before the final 24-hour sync deadline count. Daily scoring is capped at 50,000 steps; this is a scoring cap, not an activity recommendation. Walking after the match finish does not count for that match.
Withdrawals before walking ends close the match without PK rewards. Blocking cannot erase a result in the final sync stage. Server settlement uses a frozen score snapshot and the match’s original rule version.
4. XP, Points and sneakers
XP raises your level and is not spent. Growth Points unlock eligible sneaker skins; spending Points does not lower your level. Points cannot be bought, sold, transferred or exchanged for cash. Sneakers are cosmetics and never increase your step score.
The rule set awards win/loss/draw XP of 200/50/100. Points of 300/60/150 additionally require three qualifying activity days, with per-opponent and weekly limits. No activity by either player means no rewards. See Rewards for full conditions.
5. Invitations and limited editions
Invitation skins are deterministic milestone rewards after a new account confirms friendship and returns on a later day. Merely sharing, registering duplicate accounts or granting motion permission does not earn referral rewards.
Limited-time and limited-quantity offers are separate concepts. Confirmed price, level requirement, sale period and actual remaining stock must be displayed before a Points exchange. Owned skins remain available after an offer ends.
6. Fair use and control
Do not falsify step reports, automate duplicate-account rewards, bypass authorization or harass players. You can decline invitations, withdraw under the rules, remove friends and block players. Risk decisions must have an explanation and a support route.
7. Privacy and deletion
The Privacy Policy describes our data practices. Authenticated export and account deletion are available in the app. Delete data explains the account deletion process. Nothing here removes mandatory rights under applicable law.